Shipping
🚚 Shipping & Delivery
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
🌍 Shipping Locations
We currently ship within the United States only.
📦 Shipping Options & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| 🛡️ Free Insured Shipping | 7–12 business days | Free on orders $29.99+ |
| ⚡ Priority Shipping | 5–8 business days | $4.97 |
🎁 Free Shipping
Free Insured Shipping is automatically applied to all orders of $29.99 or more. No discount code needed.
📦 Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use it to track your package at any time.
🛡️ Insured Shipments
All orders shipped via Free Insured Shipping are covered against loss or damage during transit. If your package is lost or arrives damaged, contact us at support@coccostore.com and we will resolve it promptly.
⏳ Shipping Delays
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods. We are not responsible for carrier delays outside our control.
📍 Wrong Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
📬 Failed Delivery Attempts
If delivery is attempted and you are unavailable, please contact your local carrier. They may attempt redelivery or hold your package for pickup.
📊 Tracking Issues
If your tracking status shows "Delivered" but you have not received your order, please contact your local carrier or post office first, then contact us for further assistance.
📩 Support
For any shipping questions, contact us at support@coccostore.com